Shipping policy

🚚 BubaBakaddy Shipping Policy (EU Customers)

Last updated: [Insert Date]
Website: https://bubabakaddy.com
Contact: support@bubabakaddy.com

1. Shipping Coverage

We currently deliver to all countries within the European Union.
If your country isn’t listed at checkout, please contact us at support@bubabakaddy.com for assistance.

2. Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • You will receive an order confirmation email followed by a tracking number once your order ships.

  • Please note: Orders are not processed, shipped, or delivered on weekends or public holidays.

3. Delivery Times

Estimated delivery times within the EU:

  • Standard Shipping: 4–9 business days

  • Express Shipping (if available): 2–5 business days

These are estimates and may vary depending on your location, local postal services, or customs delays.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and chosen delivery method.

  • Free shipping may be offered on orders above a certain amount — details will be displayed during checkout or on promotional pages.

5. Tracking Your Order

All orders include tracking information.
Once your package ships, you will receive a tracking link by email so you can monitor its progress in real time.

6. Customs, Duties & Taxes

All orders shipped within the EU include VAT and do not incur customs duties.
If you order from outside the EU, local import taxes or customs fees may apply — these are the responsibility of the customer.

7. Incorrect Address or Failed Delivery

Please ensure your shipping address is complete and accurate before confirming your order.
If an order cannot be delivered due to an incorrect address or failed delivery attempts, the package may be returned to us.
Re-shipping fees may apply

8. Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected time frame:

  • Contact us within 7 days of the delivery date (or expected delivery date).

  • We will work with the courier to resolve the issue and, if necessary, issue a replacement or refund.

Please include your order number and tracking ID when contacting support.

9. Pre-Orders or Back-Orders

If you purchase an item marked as pre-order or back-order, the estimated shipping time will be displayed on the product page.
You will receive email updates as soon as your item ships.

10. Contact Us

If you have any questions about shipping or delivery, please reach us at:
📧 support@bubabakaddy.com
🌍 https://bubabakaddy.com